Privacy Policy - Lombardi House

Lombardi House www.lombardihouse.com Effective Date: March 26, 2026

1. Introduction

Lombardi House, operated by Bronson Hospitality (“we,” “our,” or “us”), is committed to protecting the privacy of every visitor to our website and every guest who inquires about or attends events at our venue. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you.

By using our website or submitting information through our contact and inquiry forms, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us or submit an inquiry through our website, we may collect:

Full name
Email address
Phone number
Event type and preferred date(s)
Estimated guest count
Any additional details you include in your message

2.2 Information Collected Automatically

When you visit our website, certain data is collected automatically through cookies and similar technologies:

IP address and approximate geographic location
Browser type, device type, and operating system
Pages visited, time spent on each page, and referring URL
Interaction data such as clicks, scroll depth, and form engagement

2.3 Information From Third-Party Platforms

If you interact with our social media accounts or arrive at our site through a social media advertisement, the respective platform (such as Meta, Instagram, or Google) may share limited data with us in accordance with their own privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

Responding to venue inquiries and providing event consultations
Scheduling tours, coordinating event logistics, and managing bookings
Sending follow-up communications related to your inquiry or upcoming event
Improving website performance, content, and user experience
Analyzing aggregated site traffic and visitor behavior through analytics tools
Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. These include:

Essential cookies: Required for basic website functionality, such as navigation and form submissions.
Analytics cookies: Used by services such as Google Analytics to help us understand how visitors interact with our site. These cookies collect data in aggregate form and do not personally identify individual visitors.
Marketing cookies: Used by advertising platforms (such as Meta Pixel or Google Ads) to deliver relevant advertisements and measure campaign performance.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Services

We may use the following categories of third-party service providers to operate our website and business:

Website hosting and content management (WordPress)
Analytics and performance monitoring (Google Analytics, Google Search Console)
Advertising and remarketing platforms (Google Ads, Meta/Facebook)
Embedded content providers (YouTube, Vimeo, Google Maps)
Email and communication tools used to respond to inquiries

These third-party services may collect information in accordance with their own privacy policies. We encourage you to review those policies for more detail on how they handle your data.

6. Data Sharing and Disclosure

We may share your personal information only in the following circumstances:

With Bronson Hospitality affiliates: To coordinate venue operations, event planning, and guest services across our portfolio of properties.
With trusted service providers: Who assist us in operating our website, processing inquiries, or conducting business, provided they agree to keep your information confidential.
When required by law: To comply with a legal obligation, enforce our policies, or protect the rights, property, or safety of our business and guests.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including responding to your inquiry, providing event services, and complying with our legal obligations. Inquiry data is typically retained for up to 24 months after your last interaction with us, unless a longer retention period is required by law.

8. Your Privacy Rights

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will provide a clear opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

8.2 All Visitors

Regardless of your location, you may:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to legal obligations
Opt out of marketing communications at any time by using the unsubscribe link in any email or contacting us directly

9. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Embedded Content

Our website may include embedded content from other websites, such as videos, maps, images, or social media feeds. Embedded content from external sites behaves in the same way as if you had visited those websites directly. These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly.

12. Links to External Websites

Our website may contain links to third-party websites, including social media platforms, vendor partners, and review sites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to make a data-related request, please contact us:

Lombardi House A Bronson Hospitality Property 1717 N Bronson Ave, Los Angeles, CA 90028 Website: www.lombardihouse.com Contact: www.lombardihouse.com/contact-us